The Back Office Behind Better Boards.

Professional accounting and administrative support for self-managed HOA and condominium associations, with the flexibility to work alongside your existing management company.

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Keep control of your community

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Keep your management company

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One hour of consulting included

0:55 · Captions included · Sound on

In 55 seconds

Meet BackBoard: Your Board’s Back Office.

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Why every community gets a setup built around it, not a template

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National-firm capability without the national-firm price tag

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How a hands-on board keeps control and still gets real support

Read the transcript

Meet BackBoard, the back office behind better boards. With more than 10 years of property management accounting experience, we understand that every community is different. When you work with a large property management firm, you often get their standard setup. At BackBoard, we do things differently. We get to know your community, understand your needs, and build a customized accounting and back office solution around you. You get powerful accounting technology and professional expertise comparable to national firms, without the national firm price tag, and you do not need full service management to work with us. If your board is hands-on and wants to manage the community itself, BackBoard gives you the support you need behind the scenes. From assessment collections and vendor payments to owner mailings and financial management, we handle the back office so your board can focus on running the community. You stay in control. We take care of the details. That is BackBoard, the back office behind better boards.

Your board should not have to choose between control, professional support, and affordability.

Running an HOA or condominium association requires more than collecting assessments and paying bills. Boards need accurate financials, timely reporting, organized records, reliable administrative support, and someone who understands how those pieces fit together. BackBoard provides that infrastructure.

Keep Control

Your board establishes policies, approves expenditures, sets priorities, and makes decisions for the community.

Get Support

BackBoard manages the accounting and administrative workload that supports those decisions.

Operate Professionally

Your association gets the systems, technology, and expertise of a professional back office.

One place for your board and your owners.

Give your board and owners convenient online access to important association information. Owners can view their accounts and pay online. Boards get real visibility into the financial side of their community.

Board dashboard
Sample data

Palm Harbour Villas

Operating account · March 2026

Closed on time
Operating balance $184,920 ▲ $6,410 vs Feb
Assessments collected 97.2% ▲ 1.4 pts
Open payables $12,340 6 invoices

Budget used, year to date

Landscaping  ✓ On track $41,200 of $58,000
Utilities  ✓ On track $28,900 of $44,500
Repairs & maintenance  ⚠ Watch $31,750 of $34,000
Insurance  ✓ On track $62,000 of $88,000
Recent activity Date Amount
Gulf Coast Landscaping · Inv 4471 Mar 28 $4,850.00
FPL · common area Mar 26 $2,114.38
Assessment deposit · lockbox Mar 24 $61,400.00
Pool service · Inv 2210 Mar 21 $1,275.00
Owner portal
Sample data

Unit 214 · Dana Whitfield

Account balance

$0.00

✓ Paid in full. Next assessment $412.00 due Apr 1.

Make a payment
Payment history Amount
Mar 1 · Online · Paid $412.00
Feb 1 · Lockbox · Paid $412.00
Monthly financial report
Sample data

Statement of Financial Position

Palm Harbour Villas Association · March 31, 2026

Assets

Operating cash $184,920
Reserve cash $412,680
Assessments receivable $9,140
Total assets $606,740

Liabilities & equity

Accounts payable $12,340
Prepaid assessments $7,860
Total liabilities $20,200

Better access. Better communication. Less paperwork.

One back office. Two ways to work.

A traditional management company bundles accounting, administration, and management together. Not every association needs, or wants, that arrangement. BackBoard separates the back office from community management, and lets the board decide where the line sits.

The Board

Decisions, policy, priorities

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BackBoard

Complete back office

Board → BackBoard

The board maintains management and decision-making responsibility while BackBoard provides the professional accounting and administrative infrastructure.

There is a difference between being self-managed and being on your own. Your board gets professional accounting, technology, administrative support, and financial expertise without surrendering control to a traditional management company.

Self-managed does not have to mean do-it-yourself.

Schedule a Consultation

Everything your association needs behind the scenes.

Complete accounting, board support, administration, technology, and year-end coordination. Take all of it, or only the parts your association needs.

Accounting & Financial

Accounts payable and receivable

Monthly financials

Budgeting

Assessments

Payments

Owner accounts

Board Support

Financial decision support

Board/CAM consulting

Meeting attendance

Budget preparation

Administrative

Correspondence

Mailings

Violation letters

Annual reports

Records

Sales & Leasing

Applications

Processing

Background checks

Board review support

Technology

Board and owner portal

Online payments

Lockbox

Year-End

CPA coordination

Tax filings

Audits

Compliance

One hour of board/CAM consulting included.

Every association, at no additional charge.

We attend board meetings on request.

To provide financial and administrative support.

The board still decides.

Violations, applications, expenditures, policy.

Pricing

Straightforward pricing, built around your association.

Every association receives a custom proposal. There is no rate card, because a 40-unit condominium and a 400-home HOA are not the same amount of work.

Starting at
$ 399 .99
per month

Your proposal states the exact figure for your community, and your board decides whether to proceed.

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Door count

The number of units or homes in your community. It drives owner accounts, assessment billing, statements, and mailings.

02

Complexity

How your association is run, the services you select, your monthly activity, the level of board support, and the condition of your records when you start.

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One hour of board/CAM consulting included

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No obligation, and no pressure to change management companies

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Scope can be revisited with your board as your association grows

Your board was not elected to do bookkeeping.

Your board should not have to spend its evenings preparing paperwork. BackBoard takes on the administrative tasks that consume time without requiring the board to give up control.

The board makes the decision. BackBoard handles the paperwork.

3 Founding partners behind BackBoard
2 Licensed CAMs on the team
25+ Years of combined experience
Schedule a Consultation
Association board members reviewing financial documents around a table

You do not need to give up control to get professional support.

Three ways an association can run its back office, and what each one asks of the board.

 

Traditional Management

Self-Managed

BackBoard

Structure

Management and accounting bundled

Board handles everything

Professional back office

Board control

Less board control

Maximum board control

Board retains control

Cost and workload

Full management cost

Lower cost, higher workload

Professional support without full management

Who does the work

One provider does everything

Volunteers do everything

BackBoard handles the back office

Business model comparison. BackBoard pricing starts as low as $399.99 per month and is set per association based on door count and complexity. See what shapes the price.

Built by association professionals. Designed for better boards.

BackBoard was created because we believe associations should not have to choose between professional support and board control.

Samuel Kaplan, President and Founding Partner of BackBoard LLC

Samuel Kaplan, CAM

President  |  Founding Partner

Samuel Kaplan is a Florida native with nearly two decades of experience in operations, customer service, and business management, with a career spanning retail management, real estate, and community association management.

A graduate of Florida Gulf Coast University with a Bachelor of Science in Business Management and a minor in Marketing, Sam is also a licensed Community Association Manager. His experience leading community association operations has given him a firsthand understanding of the responsibilities placed on volunteer boards and the importance of having reliable professional support behind them.

At BackBoard, Sam focuses on building efficient operations and ensuring boards have access to reliable resources, responsive support, and systems that make managing their communities easier while respecting the authority of the boards elected to lead them.

Based in Southwest Florida, Sam is raising the next generation in the community he calls home. Outside of work, he enjoys boating, Jeeping, classic car restoration, and spending time with his wife and fellow BackBoard founding partner, Olivia, their son, and their Doberman.

Cody Kellogg-Burgener, Senior Vice President and Founding Partner of BackBoard LLC

Cody Kellogg-Burgener, CAM

Senior Vice President  |  Founding Partner

Cody Kellogg-Burgener brings over a decade of property management experience to BackBoard, with a strong background in accounting, finance, business operations, and technology.

Having been around the property management industry from an early age, Cody brings both a longstanding connection to the industry and years of hands-on experience with the financial and operational needs of community associations. As a licensed Community Association Manager, he understands the responsibilities boards face and the importance of having accurate, dependable support behind them.

At BackBoard, Cody leads the company’s accounting operations, focusing on strong financial oversight, efficient processes, and technology that makes managing association finances easier. His goal is to provide boards with the professional back-office support they need while allowing them to remain in control of their communities.

Based in Kentucky, Cody enjoys spending time with his partner, family and friends, and keeping up with a house full of four-legged personalities.

Olivia Kaplan, Marketing and Brand Strategy and Founding Partner of BackBoard LLC

Olivia Kaplan, MBA, REALTOR®, CFRM™, RMP®

Marketing & Brand Strategy  |  Founding Partner

Olivia Kaplan is a born-and-raised Floridian and second-generation real estate and property management professional with a background in marketing, brand development, and business growth. She has spent her career helping grow and position companies serving property owners and community associations.

At BackBoard, Olivia works behind the scenes leading the company’s marketing and brand strategy. She focuses on building the BackBoard brand, expanding its national presence, and developing marketing strategies that connect the company with the communities and professionals it is built to serve.

Having grown up in the property management industry and later helping lead companies within it, Olivia brings an understanding of both the industry and the people behind it. That experience helps shape how BackBoard communicates its services and continues to grow while remaining focused on the needs of community association boards.

Based in Southwest Florida, Olivia enjoys traveling and spending time with her husband and fellow BackBoard founding partner, Sam, their son, family and friends, and their Doberman.

We work behind the board, not above it.

Your association belongs to its members. Its direction belongs to its board. BackBoard’s job is to provide the expertise, systems, and administrative support that help the board do its job effectively.

We do not replace your board.

We do not make your decisions.

We give you the information and support you need to make them.

Questions boards ask first.

Can BackBoard work with our existing management company?

Yes. BackBoard can serve as an independent accounting and administrative partner alongside your management company, keeping accounting and management separate.

Can BackBoard handle accounting for a completely self-managed HOA?

Yes. For self-managed associations, BackBoard can act as the complete back office: accounting, payments, owner portal, financial reporting, budget support, administrative assistance, and CPA coordination.

Does BackBoard make decisions for the board?

No. The board retains decision-making authority. BackBoard provides the information, systems, and administrative work that support those decisions.

Can owners pay assessments online?

Yes, and lockbox payment options are available as well.

Can you attend board meetings?

Yes, when requested, to provide financial and administrative support. Every association also receives one hour of board/CAM consulting at no additional charge.

Do you prepare budgets?

Yes. BackBoard works with the board to develop annual budgets based on the association’s financial needs, historical information, anticipated expenses, and priorities.

Can you handle violation letters?

Yes, at the board’s direction. When the board determines a violation needs to be addressed, BackBoard prepares the letters and related correspondence.

Do you process sales and leasing applications and background checks?

Yes, both. We organize the information and documentation the board needs to evaluate an application. The board retains the authority to approve or deny.

Can you work with our CPA on audits and year-end reporting?

Yes. BackBoard coordinates with your association’s CPA for tax filings, year-end financial reporting, audit support, and compliance-related reporting.

How is BackBoard priced?

Pricing starts as low as $399.99 per month and varies with door count and complexity. Each association receives a custom proposal. See what determines pricing.

Talk to us about your association.

Professional accounting. Administrative support. Modern technology. Experienced guidance. All working behind your board.